Shipping policy
1. Shipping, Postage & Packaging
- All orders are dispatched within 3–5 business days once full payment has been received.
- Orders are shipped or posted using Royal Mail, EVRi, or Next Day Delivery options.
- Express delivery is available and typically takes 1–2 days, depending on location.
- Postage and shipping are paid by the customer and must be cleared before any order is released.
- Packaging is eco-conscious. Each jar is bubble-wrapped individually and placed inside a BEEyond Honey gift bag. Gift bag colours may vary depending on edition branding.
- BEEyond Honey Collection UK is not liable for delays caused by couriers, weather conditions, postal strikes, or delays caused by late customer payment.
- Damage must be reported within 48 hours with photographs.
- International shipping is available upon request.
2. Order Processing & Lead Times
- Standard orders: 3–5 business days.
- Large or corporate orders: 7–21 days, depending on quantity and season.
- Seasonal collections may require extended lead times.
- Custom label branding requires an additional 5–7 days for design and approval.