Terms of service

BEEyond Honey Collection UK - TERMS & CONDITIONS

1. Shipping, Postage & Packaging

  • All orders are dispatched within 3–5 business days once full payment has been received.
  • Orders are shipped or posted using Royal Mail, EVRi, or Next Day Delivery options.
  • Express delivery is available and typically takes 1–2 days, depending on location.
  • Postage and shipping are paid by the customer and must be cleared before any order is released.
  • Packaging is eco-conscious. Each jar is bubble-wrapped individually and placed inside a
    BEEyond Honey gift bag. Gift bag colours may vary depending on edition branding.
  • BEEyond Honey Collection UK is not liable for delays caused by couriers, weather conditions,
    postal strikes, or delays caused by late customer payment.
  • Damage must be reported within 48 hours with photographs.
  • International shipping is available upon request.


2. Deposits & Payments

  • A 70% deposit is required for bulk, corporate, seasonal, and custom orders.
  • Deposits must be paid within 2 days of receiving the invoice to secure production and purchase of ingredients.
  • Deposits are non-refundable due to immediate ingredient and packaging procurement.
  • The remaining 30% balance must be paid before dispatch or collection.
  • Payments accepted via Tide bank transfer, NatWest bank transfer, PayPal, or online checkout.

3. Order Processing & Lead Time

  • Standard orders: 3–5 business days.
  • Large or corporate orders: 7–21 days, depending on quantity and season.
  • Seasonal collections may require extended lead times.
  • Custom label branding requires an additional 5–7 days for design and approval.